Customer Care
Contact & Support
Have questions about your bio link, billing, or subscription? We are here to help.
Direct Email Support
Send us an email for account support, refund requests, feature suggestions, or security reporting.
Stripe Billing Portal
Need to cancel, update payment cards, or download VAT/tax invoices? Access your billing portal directly.
Response Times & Hours
Our support team operates 7 days a week. We strive to reply to all inquiries within 24 hours. For urgent account lockout or billing inquiries, please include your registered account email and username.
SSL Encrypted Transmission
Platform: TapFree.me
Billing Processor: Stripe, Inc.